I Have Problems in Using the Product I Ordered, Please Help!

Firstly please check the English manual that comes with the product, or you can check for online manuals or Blogs/BBS for advice. Because VolumeRates is not the manufacturer, so the tech support is very limited. But when we uploading the product, we will try all means to list the full info you may need. If you still can’t figure out the problem, you may contact us. So we will try to figure out for you.